Legal information
Version 1.4, in force as of 8 September 2026
These terms and conditions of sale govern the supply by CONCIPI of access to the Aptessia platform and of the services attached to it. CONCIPI is a société par actions simplifiée with share capital of €1,500, whose registered office is at 43 quai Malakoff, 44000 Nantes, registered with the registre du commerce et des sociétés de Nantes (Trade and Companies Register) under number 949 110 811. Its full identification details appear in the legal notice. They apply to any subscription to Aptessia, to any activation of an additional hire and to any trial workspace opened by CONCIPI, to the exclusion of any other terms, in particular the client's purchasing terms. The client declares that it is subscribing for the purposes of its professional activity: the contract is concluded between businesses. Recruitment support services carried out by CONCIPI outside the platform do not fall under these terms and are the subject of a separate quotation. The privacy policy and the data processing agreement (DPA) form an integral part of the contract. In the event of a conflict regarding the processing of personal data, the DPA prevails.
Subscription takes place online, through the Aptessia sign-up journey. There the client states the identity of its company, its company registration number, its intra-Community VAT number where applicable, and the contact details of the person who will administer the account. Before any commitment, the journey displays the payment method chosen, the amount of the instalment inclusive of tax, the set-up fee, the total of the first instalment and the commitment period. No amount is collected before the direct debit mandate is signed. The contract is formed when that mandate is activated. The account is then opened, a first administrator user is created and a welcome email is sent to the client. No access is granted on the strength of a browser redirect alone, or of a request that the payment provider has not confirmed. Open self-registration on the platform is not available: the users of an account are created by the client's administrator or at that administrator's invitation. The client is responsible for the accuracy of the information it provides. An intra-Community VAT number established as invalid in the European VIES register results in the subscription being refused.
Aptessia is a recruitment platform accessible online, whatever the role being recruited for. It covers scoping the need, drafting the job description, building and working a candidate talent pool, matching a profile to a need, generating and running tests, interview guides and recruitment follow-up. The service is supplied as its features stand on the day of subscription. CONCIPI develops it freely; the withdrawal of a substantial feature from the plan subscribed to is notified to the client before it takes effect. CONCIPI provides no recruitment consultancy under these terms, and guarantees no recruitment outcome. The selection of candidates and the hiring decision belong to the client, and to the client alone. Aptessia offers a shared talent pool: a profile that a client publishes there becomes visible to the other client companies. For as long as the candidate's identity has not been revealed, the profile is presented without a name or contact details. Revealing an identity is an action that is logged and charged to the account that requests it, and is included in the hire in respect of which it is carried out. Publishing a profile in the shared talent pool requires the candidate's consent, and the allocation of responsibilities attaching to it is described in the DPA.
Prices are stated in euros and exclusive of tax. Value added tax is applied at the rate in force on the invoice date. For a client established in another Member State of the European Union and holding a valid intra-Community VAT number, the tax is reverse-charged by the client. Subscription. The price depends on the plan subscribed to, and one plan differs from another solely by the number of hires it makes available over the twelve-month commitment period: Solo, 1 hire: €590 per year. Start, 2 hires: €990 per year. Team, 6 hires: €2,490 per year. Pro, 15 hires: €4,490 per year. Business, 25 hires: €6,490 per year. Beyond 25 hires per year, for a client with several entities or whose need calls for a specific configuration, the Enterprise plan is the subject of a separate quotation. What is included. The price of the plan covers all of the platform's features for each of the hires it makes available: scoping the need, job description and job posting, building and working the talent pool, matching a profile to a need, generating and running tests, analysing the answers, interview guides, reports and summaries. None of these features is charged per item, per unit of consumption or as a price supplement. Normal use. The features are included within the framework of normal professional use connected with the client's hires. CONCIPI reserves the right to contact any client whose use manifestly departs from that measure, in order to adapt the scope to its real need; it suspends access on that ground only in the cases listed in the article “Client obligations”. Additional hires. A client that has used up the hires in its plan may activate further ones without changing plan, at the following unit price: €490 for the Solo and Start plans, €390 for the Team and Pro plans, €290 for the Business plan. An additional hire is a one-off purchase, collected under the existing mandate, with no instalment plan and no renewal. It is valid until the end of the current commitment period. Payment methods. On subscription the client chooses, for one and the same twelve-month commitment, between: Payment in one go: the annual amount is collected as a single instalment, at the price stated above. Payment in twelve monthly instalments: the annual amount is increased by 10%, then collected in twelve equal instalments. The increase is the price of spreading payment. Payment by instalments is not a commitment-free arrangement: the twelve-month commitment period is the same in both cases. The increase applies to the subscription alone: neither the set-up fee nor additional hires are affected. The method chosen and the amount of the instalment are displayed in the sign-up journey before any mandate is signed, and are restated on every invoice. The payment method is fixed for the whole of the current commitment period. The client may change it for the following period, by a request addressed to CONCIPI at the latest fifteen days before the anniversary date of the contract. Set-up fee. A set-up fee of €110 excluding tax, that is €132 including tax at the French rate in force, is payable on subscription. It is collected in a single payment, at the same time as the first instalment, and is invoiced under its own heading. It is not payable again on renewal or on a change of plan. Review. The prices that apply are those published on the Pricing page of the Aptessia site on the day of subscription. They are guaranteed for the whole of the current commitment period. CONCIPI may review its price list for subsequent periods: the client is then informed by email at least two months before the end of the current period. A client who does not accept the new price list may terminate at no cost, under the terms of the article “Term, renewal and termination”; the contract then ends at the end of the current period and the new price list is not applied to it. Failing termination, the new price list applies from renewal.
Payment is made exclusively by SEPA direct debit, on the basis of a mandate signed by the client in favour of CONCIPI, through its payment provider GoCardless. The mandate is signed on a page hosted by that provider. The client's bank details are entered there and kept by the provider: they do not pass through Aptessia and are never stored there. Activation of the mandate triggers the opening of the account, the creation of the subscription and the collection of the set-up fee. Subsequent instalments are collected on the anniversary of the first collection: every month where payment is spread, every year where it is made in one go. With SEPA direct debit, the collection of an instalment is confirmed only after several working days. The client is informed of each forthcoming collection under the terms of the SEPA scheme. Each confirmed payment gives rise to an invoice, sequentially numbered, sent by email and available at any time from the client's account. The client undertakes to keep a valid mandate for the whole term of the contract. Revocation or expiry of the mandate brings access to an end at the current instalment, with no retroactive effect and no refund of amounts already collected. Bank details are replaced from the account settings, by signing a new mandate.
Failure of the first collection. Access is suspended immediately. As the account is opened as soon as the mandate is activated, before collection is confirmed, that failure deprives the subscription of its consideration. Failure of a collection during the contract. The subscription is placed in arrears and the client is informed by email, with an invitation to bring the account back into good standing. Failing that, CONCIPI may suspend access within five working days of that notification. The suspension does not operate automatically: it results from a decision of CONCIPI, of which the client is informed. Collection disputed with the client's bank. Access is suspended and the operation is logged. Disputed amounts remain payable where the dispute is unfounded. During the suspension, the client's data is kept: it is neither altered nor deleted, and becomes accessible again as soon as the account is brought back into good standing. Suspension does not relieve the client of payment of the instalments outstanding over the current commitment period. Any sum unpaid on its due date bears interest as of right at the rate applied by the European Central Bank to its most recent refinancing operation, increased by ten percentage points, and gives rise to a fixed indemnity for recovery costs of €40, in accordance with Article L. 441-10 of the French Commercial Code.
The subscription is taken out for a firm term of twelve months, whichever payment method is chosen. The commitment runs from the first confirmed collection. At the end of that period, the contract is tacitly renewed for a further twelve months, on the terms, at the price and by the payment method then in force. The client requests termination from the settings of its account, or by email to contact@aptessia.com, with no formality and no reason to be given. The request is addressed to CONCIPI at the latest fifteen days before the anniversary date of the contract; CONCIPI acknowledges receipt of it and confirms to the client the effective date adopted. Termination takes effect at the end of the current commitment period: access and data remain available until that date, and the instalments outstanding until then remain payable. A client who has paid in one go keeps access until that date, with no refund of any part of the current period. CONCIPI may terminate the contract after a formal notice that has remained without effect for fifteen days, in the event of a breach by the client of the obligations set out in the article “Client obligations” or in the event of unpaid amounts that have not been settled. It may suspend access without notice in the cases expressly listed in that same article. Withdrawal. The contract is concluded between businesses, for the purposes of the client's activity: the right of withdrawal under the French Consumer Code is not intended to apply to it. CONCIPI nevertheless grants it, without there being any need to settle the scope of Article L. 221-3 of the French Consumer Code, to a client that employs no more than five employees: that client has fourteen days from the formation of the contract, that is from the activation of the direct debit mandate, in which to withdraw. Withdrawal is exercised without formality, by a simple request sent to contact@aptessia.com. As the account is opened as soon as the mandate is activated, performance of the service begins at the client's express request. A client who withdraws therefore pays for the service already supplied, in proportion to the period elapsed and to the hires opened, including the set-up fee. The balance is refunded within fourteen days of receipt of the request.
Moving up. The client may move to a higher plan at any time. The change takes effect at the following instalment, with no pro rata calculation: at the next monthly instalment where payment is spread, on the anniversary date of the contract where it was made in one go. The current commitment period is not reset and its end date remains unchanged. Moving down. A move to a lower plan takes effect only on the anniversary date of the contract. The request is recorded and carried out on that date; until then, collections continue at the price of the current plan. The client may withdraw its request for as long as it has not been carried out. The hires granted at the start of the commitment period are neither taken back nor recalculated when a move down is requested: the reduced volume applies only to the following commitment period. Moving up grants the hires of the new plan when it takes effect, after deduction of those already opened during the current commitment period.
CONCIPI may open a trial workspace. The trial lasts one month and makes it possible to run one hire in the platform. The trial is free of charge. No bank details are requested, no mandate is signed, and the trial does not turn into a paid subscription of its own accord: only an express subscription by the client takes it further. Failing that, the trial workspace is closed at the end of the month and the data it contains is deleted. Opening a trial workspace is a commercial gesture: it is decided by CONCIPI, accompanied by a demonstration, and the number of workspaces opened each month is limited. A request for a trial does not amount to a right to one. These terms apply during the trial, with the exception of the articles relating to price, payment, term and termination.
The client provides the information needed to open and maintain its account, and keeps it up to date. It is responsible for the user accounts it creates, for the rights it assigns to them and for the confidentiality of their credentials. Any action carried out from a user account is deemed to be carried out by its holder. It places in the platform only data that it is entitled to place there, and warrants compliance with its own obligations towards candidates, in particular as regards information and, where required, obtaining consent. The service is supplied for the client's own use. The following constitute unauthorised uses, each of which justifies immediate suspension of access: making the service available, free of charge or for consideration, for the benefit of a third-party company, other than companies of the same group declared in the contract; sharing a single user account between several people; mass or systematic extraction of the shared talent pool, by any means whatsoever, including automated means; any attempt to circumvent the hire counting, authentication or access limitation mechanisms; placing unlawful content, or special category data within the meaning of Article 9 of the GDPR, which the service has no use for; any use liable to affect the availability or the security of the service for other clients. Apart from these cases, CONCIPI suspends access only on account of unpaid amounts, under the terms of the article “Failed payment, arrears and suspension”.
The service is accessible online on a continuous basis. CONCIPI is bound by an obligation of means: it gives no quantified undertaking as to an availability rate. CONCIPI may interrupt access for maintenance. Scheduled work is announced in advance and carried out, as far as possible, outside working hours. Emergency work, in particular for security reasons, may be carried out without notice. Support is provided by email at contact@aptessia.com, during working hours. No response time and no restoration time is guaranteed. The site, the application and the database are hosted in France.
The platform relies on artificial intelligence models to analyse a need, generate questionnaires, produce summaries and propose matches between a profile and a need. No automated decision-making. No decision producing legal effects or similarly significantly affecting a person is taken solely on the basis of automated processing, within the meaning of Article 22 of the GDPR. A score or a summary informs a person, who decides. Content produced by artificial intelligence is flagged as such in the interface. Content sent to a model is filtered beforehand to remove directly identifying data. CONCIPI guarantees neither the accuracy nor the completeness of content produced by artificial intelligence. It is for the client to check it before use, in particular before publishing a job advertisement and before any decision concerning a candidate.
CONCIPI is liable for direct damage caused to the client by a breach of its obligations. Indirect damage is excluded, and in particular the loss of a chance to hire, delay in a recruitment, loss of operating profit, loss of turnover, damage to reputation, any loss resulting from a hiring decision taken by the client, and any loss of data attributable to the client, in particular loss resulting from a deletion carried out from its account or from the disclosure of a credential. The total amount of CONCIPI's liability, on all grounds taken together, is capped at the sums actually paid by the client under the contract during the twelve months preceding the event giving rise to the damage. These limitations apply neither in the event of gross negligence or wilful misconduct, nor in the event of personal injury, nor in the cases where the law sets them aside. CONCIPI is not liable for the consequences of unavailability attributable to an external cause, in particular the failure of a telecommunications operator, a hosting provider or a payment provider, nor for an event of force majeure within the meaning of Article 1218 of the French Civil Code.
The Aptessia platform, its code, its interfaces, its document templates, its scoring scales and the Aptessia brand remain the exclusive property of CONCIPI. No provision of these terms entails any assignment of those rights. CONCIPI grants the client, for the term of the contract, a personal, non-exclusive and non-transferable right to use the platform for its own recruitment needs. The client shall not reproduce, decompile or adapt the platform, other than in the cases provided for by law. The data entered by the client, the job descriptions, the criteria and the candidate files it places there remain its property, subject to the rights of the data subjects. The client authorises CONCIPI to host and process them in order to provide the service, under the terms of the DPA. Content produced by the platform from the client's data, in particular job descriptions, questionnaires and summaries, may be used freely by the client for its recruitment needs.
The processing of personal data is described in the privacy policy. For the data of candidates in the client's own talent pool, it is governed by the data processing agreement (DPA): the client is the controller there and CONCIPI the processor. Profiles published in the shared talent pool are subject to a distinct regime, also described in the DPA: CONCIPI is the controller for them as soon as they are published. Data return. At the end of the contract, the client may request the return of the data in its account, in a structured and commonly used format. The request is sent by email to contact@aptessia.com, and CONCIPI acts on it within thirty days of receiving it. The return is prepared by CONCIPI: it is not obtained from an automatic export of the account. The data is then deleted under the terms set out in the DPA, unless a legal obligation requires longer retention. The retention periods applicable to candidate files are set by the client in its workspace, within the limits set out in the DPA, and communicated to candidates at the time of collection.
These terms carry a version number and a date of entry into force, stated at the top of this page. CONCIPI may amend them. Any amendment gives rise to a new version published on this page, and substantial amendments are notified to the client by email before their date of entry into force. The terms applicable to a contract under way are those accepted on subscription, until the end of the commitment period. A new version applies from renewal; a client who does not accept it may terminate under the terms of the article “Term, renewal and termination”.
These terms are governed by French law. The parties shall endeavour to settle amicably any dispute relating to their formation, interpretation or performance. Failing agreement within thirty days of the first written complaint, the dispute shall be brought before the tribunal de commerce de Nantes (Nantes Commercial Court), including where there are several defendants, in warranty claims and in urgent proceedings. If any provision of these terms is declared void or unenforceable, the remaining provisions retain their full effect.
For any question relating to these terms or to your subscription: contact@aptessia.com, or CONCIPI, 43 quai Malakoff, 44000 Nantes, France.